Love Well Counselling exists to offer a place of trust, care and steady guidance. Every person arrives with a unique story, and every session is curated with that in mind. The following is not fine print. It outlines how we honour your time, your privacy and your story.

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Your First Session is on Us

Your first session is offered as a gift. It's  time set aside for you to experience Love Well's care and approach. And to consider how this space can serve your healing and growth.

 

Scope of Care

Counselling is a professional service offered to support your wellbeing, though it's not a substitute for medical treatment, psychiatric care or crisis support. If you are in crisis or fear for your safety, call emergency services or go straight to the nearest hospital. Here, the work is steady and personal. Progress looks different for everyone. Though, what you can expect is a safe space and honest guidance and support.

 

Confidentiality

Everything you share stays private. Nothing leaves the room without your consent, unless the law requires action to keep you or others safe. Your story is respected, protected, and held with the highest care.

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Cancellations

If you need to cancel or reschedule, please give at least 24 hours notice. Missed sessions or late cancellations may still be billed, since each time set aside is reserved only for you.