Our Commitment to Your Privacy

Effective Date: October 29th, 2025

Your privacy is important to us. This website is operated by Love Well Counselling Inc., a counselling and therapeutic service provider committed to protecting your personal information and ensuring your confidence and peace of mind.

Information We Collect

We collect only the information you choose to share through our online forms or direct communication, such as your name, email address, phone number, and any message you provide.
Limited technical information (like your IP address or browser type) may also be collected automatically to maintain site security and performance.

Purpose of Collection

Your information is collected and used only for legitimate purposes under PIPEDA and Alberta’s Health Information Act (HIA), including:

Responding to your inquiries or requests for counselling services
Intake and Consent Forms
Scheduling appointments and maintaining communication
Protecting the security and functionality of this website

We do not sell, rent, or share your personal information for marketing or advertising.

Data Security and Confidentiality

Every reasonable safeguard has been implemented to protect your information from loss, misuse, or unauthorized access.

All information submitted through this site is encrypted during transmission and stored securely within Wix’s protected servers, which meet industry standards for data protection.
Access is restricted to authorized personnel only.
Information is retained only as long as necessary for the purpose it was collected or as required by law.

Every measure has been taken to ensure your personal data is handled confidentially and securely, giving you peace of mind that your privacy is respected at every step.

This website uses only essential cookies required for security, accessibility and basic functionality.

No analytics, tracking or advertising cookies are used.

Your Rights

Under PIPEDA and Alberta’s Health Information Act, you have the right to:

Request access to your personal information
Request correction of inaccurate or incomplete information
Withdraw consent or request deletion of your information, subject to legal and ethical requirements for record retention

You may exercise these rights at any time by contacting us directly.

Contact Information

If you have any questions about this policy or your personal information, please contact:

Love Well Counselling Inc.
e: wonder@love-wel.ca
p: 780.233.9999